Compensation: $18 per hour

What We Offer:

• Health/Dental/Vision Insurance
• 401k retirement plan
• Paid Time Off
• Short and Long-Term Disability Insurance
• Customer and Employee Referral Programs
• Career Advancement Opportunities
• Employee discounts on sales, parts, and service

Primary Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat attitude. Answers their questions, begins the write-up process, or directs them to the appropriate person or location.
• Records customer’s name, VIN, tag number, and mileage. Performs vehicle walk around to notate vehicle condition including any existing vehicle damage.
• Helps to controls service traffic flow and parking. Ensures that vehicles are parked in assigned areas, are locked, and all keys are marked and put away correctly.
• Provides coverage for Service Advisors during breaks or time off. Helps to answer incoming calls and makes and records service appointments for customers.
• Helps to maintains clean and safe service drive and service write-up areas.
• Works with others to assist all departments in maintaining an above market Customer Satisfaction Index (CSI) score and/or above market retention metrics.

Job Requirements/Qualifications:

• Satifactory Background Check
• Valid Driver’s License w/ acceptable driving record
• Excellent oral and written communication skills with a strong attention to detail
• Be a dedicated, energetic, team player with eagerness to improve the customer experience
• Time management skills and the ability to complete multiple projects on time with varying timelines and priorities
• Must be able to work full-time, M-F

Bill Dodge Auto Group is an equal opportunity employer committed to diversity and inclusion.

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